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PRIVACY POLICY

1. What do we need?

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PROBOTANIC Tamara Pipić sp, Kosovelova 3, 8250 Brežice manages the personal data you provide us (data subject: you, customer, visitor, etc.). We collect the following types of personal data:

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  • first and last name, address, e-mail address:

  • information about means of payment, such as credit or payment card information, PayPal and other payment methods;

  • links to personal profiles on social groups.

  • cookies.

We obtain each type of personal data based on necessity and with separate consent.

 

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2. Why do we need them?

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We need your personal data for the following services:

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  • e-mail address for replying to your e-mail messages or messages sent via contact forms, for sending offers and e-news

  • first and last name, address, e-mail address and telephone number for accepting reservations, inquiries and sending offers or in connection with the fulfillment of your other requests;

  • first and last name, address, e-mail address for the purchase of gift certificates, vouchers or services and items related to our offer;

  • data on means of payment and copies of personal documents for the provision of services;

  • e-mail address for automated marketing (confirmation of reservations, thanks for applications, etc.);

  • cookies for website operation;

  • communicating through social groups with personal profiles that confirm the connection with us;

  • first and last name, address, e-mail address for occasional sweepstakes or other promotional campaigns with your prior permission;

 

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3. What we do with personal data

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Your personal data is processed in PROBOTANIC Tamara Pipić sp, Kosovelova 3, 8250 Brežice, which is located in Slovenia. Tamara Pipić sp uses the above personal data exclusively for the needs of fulfilling the order (sending informative material, offers, invoices) and other necessary communication with the customer.

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Under no circumstances will the user's data be handed over to unauthorized third parties.

 

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4. How long we keep them

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In accordance with the law or data retention policy, we are obliged to keep your data according to the personal data retention schedule (the maximum period is 20 years or less). After this period, your personal data will be archived. We will keep all personal data that we keep for information, marketing and support purposes until you inform us that you no longer wish to receive this information by means of an opt-out form sent to us by a scanned e-mail address info@probotanic-slovenia. si, but not later than the maximum retention period.

 

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5. What are your rights?

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If you think that the personal data we have about you is incorrect or incomplete, you have the option to send a request to review this data to the e-mail address info@probotanic-slovenia.si , correct it or delete it. If you want to complain about how we have processed your personal data, please contact the authorized person for data protection or contact person for data protection (DPC, Data Protection Contact) at info@probotanic-slovenia.si . Our DPC will then consider your complaint and contact you to resolve the matter.

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Date: 11/12/2023

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